Frequently Asked Questions
Have questions? We’ve got answers! Our FAQ page is here to help you find everything you need to know about our products, shipping, returns, and more. If you don’t see your question here, feel free to reach out — we’re always happy to assist!
Shipping & Returns
How long does shipping take?
We offer standard shipping, which typically takes 5-7 business days for delivery. You’ll receive tracking details once your order has been dispatched.
Do you ship internationally?
Yes, we do offer international shipping! Delivery times and shipping rates may vary depending on your location. Please check our shipping policy for more details.
What is your return policy?
We accept returns on unopened products within 14 days of purchase. Unfortunately, we cannot accept returns on used or opened items for hygiene reasons.
Our Products
Are your trimmers suitable for all hair and beard types?
Yes — our trimmers are engineered for all hair types, from fine to coarse. Each blade delivers smooth, controlled performance for both short detailing and longer grooming.
Are the blades safe for sensitive skin?
Absolutely. Our trimmers use skin-safe, low-irritation stainless steel designed to glide gently without pulling, tugging, or causing redness.
What makes Oak & Blade trimmers different from other brands?
Our trimmers combine premium materials, precision-engineered blades, and ergonomic designs that deliver clean, sharp results with minimal effort — crafted for performance and longevity.
Refunds & Replacements
How long till i get refunded?
Refunds are issued within 10 working days.
Once your return is received and inspected, your refund will be processed and automatically sent back to your original payment method. You’ll receive an email notification as soon as it’s issued.
What is your return policy for trimmers?
We accept returns for unopened or unused trimmers within 14 days of delivery. If your trimmer arrives damaged or defective, we’ll replace it immediately at no extra cost. Simply contact our support team with your order number and a brief description of the issue and photo proof.
What if my trimmer stops working or has a fault?
All Oak & Blade trimmers come with a 12-month warranty covering manufacturing defects. If you experience any performance issues, we’ll troubleshoot the problem and provide a replacement when necessary. Your grooming tools should work flawlessly—always.
Can I exchange my trimmer for a different model?
Yes—unused trimmers in their original packaging can be exchanged for another model within 30 days of purchase. If you’ve already used the trimmer, exchanges are only available for warranty-related issues.